Awning Mount Tubular Clamps XL

Shipping Terms: Once your package is scanned by USPS, it is beyond our control. If your package is lost or damaged, we can assist with filing an insurance claim. In cases of theft, you will need to file a police report. We cannot send replacements for items marked as "delivered."

Shipping Process: When you receive a tracking number, it does not guarantee the package was shipped or dropped off the same day. If you need expedited shipping that isn’t listed, please contact us, and we’ll do our best to assist with an upgrade.

USA Buyers:

USPS Ground Advantage ($5.00): For small, lightweight items. Slower delivery. Transit time: 4–7 days, depending on your distance from Orlando, FL. Includes up to $100 insurance.

USPS Priority Mail ($10.00): For all items. Faster delivery. Transit time: 2–3 days, depending on your distance from Orlando, FL. Includes up to $200 insurance.

International Buyers: 
USPS First Class ($13.00–$18.00): For small, lightweight items. This is the slowest option, and tracking may stop updating after the package leaves the USA.

USPS Priority Mail ($27.00–$35.00): Transit time: 5–15 days, depending on customs processing.

Note: You are responsible for any customs, duties, or taxes your country may charge upon delivery. We cannot predict or avoid these fees.

To ensure the quality and integrity of our products for all customers, we no longer accept returns on our machined aluminum products as of January 2025. This decision was made due to an increasing number of items being returned either after temporary use or without proper return packaging, resulting in damage upon arrival. 

If you accidentally ordered the wrong size, simply click the "Exchanges" tab above, and we'll take care of it for you.

We accept exchanges of this item within 30 days of purchase in the event you ordered the wrong size. Additionally:

• Customers are responsible for the cost of shipping the item back to us.
• GZila covers the additional shipping cost for the new shipment to customer.
• Please ensure all items are securely packaged to prevent damage during shipping. Each item must be individually wrapped in a bubble bag before placing it in the mailer. Failure to comply may lead to a restocking fee or the refusal of the exchange.
• Email us (info@gziladesigns.com) first before sending a exchange.